Privacy Policy

At SkinStem, we are committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, and protect information when you visit our website (www.skinstem.com), submit inquiries, or engage with our services, including those related to aesthetics and regenerative medicine. This policy also includes important information about how we safeguard any Protected Health Information (PHI) you may provide, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

When you interact with our website, we may collect personal information such as your name, email address, phone number, and details related to your interest in our services. If you choose to schedule a consultation or complete a form that includes health-related details, this information may be considered PHI. Examples of PHI include your medical history, treatment preferences, or photos submitted for clinical review. This information is handled with the highest level of confidentiality and security, in line with HIPAA requirements.

We use the information you provide to respond to your inquiries, schedule appointments, deliver educational content (if you opt in), and improve your overall experience with SkinStem. If you provide PHI, we may use it to support your care or consultation. We will never share or disclose your health information without your explicit consent unless it is required for treatment purposes, healthcare operations, or when required by law.

We do not sell your personal or health information. However, we may share it with trusted third-party service providers, such as electronic health record platforms, web hosting services, or client communication systems, who are contractually obligated to handle your data securely and in compliance with HIPAA and privacy regulations. If we are ever required to share your information with law enforcement or regulators, we will only do so when legally obligated.

You have rights regarding your personal and health information. These include the right to access your records, request corrections, request limits on how your information is used, and obtain an accounting of disclosures. If you would like to exercise these rights or file a privacy-related complaint, you may contact our Privacy Officer at [insert HIPAA-specific contact email or phone number].

We use cookies and other tracking technologies to analyze website traffic and improve our site’s performance. These tools collect standard technical information such as IP address, browser type, and pages visited. However, we do not use cookies to collect or store any PHI.

SkinStem takes data security seriously. We have implemented administrative, technical, and physical safeguards to protect both personal and health-related information from unauthorized access or disclosure. While we strive to ensure complete security, no method of transmission over the Internet or electronic storage is entirely secure, and we encourage you to contact us directly for sensitive health matters.

Our website may contain links to third-party platforms such as booking tools or social media sites. These platforms operate independently, and we are not responsible for their privacy practices. If you submit health information through a third-party system, we recommend reviewing their privacy policy as well.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

If you have questions about this policy or how your information is handled, please contact our Privacy Officer at info@skinstemclinic.com.